All refunds/returns/exchanges for handmade candles and other goods are decided on a case-by-case basis. I want you to be thrilled with your purchase & will do what I can to help you be happy.

Refunds/returns/exchanges for other items can be arranged by e-mailing info@sculpturestuff.com

Items are entitled to be refunded or returned based on the complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. The buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, the seller is not responsible for a refund.